Credit Control and Customer Service Support

Our Manufacturing client based in Dewsbury is currently recruiting for an experinced Credit Control and Customer Service Support person to join them on a permanent basis.

Benefits

* Monday – Thursday, 9:00 AM – 4:45 PM

* Friday 9:00 AM – 3:45 PM

* 1 hour lunch break

* Salary £27,000

* Free onsite parking

At least 50% of this role with be supporting the credit controller with the other part supporting other finance activities and the customer services department.

Duties includes:

* Chasing outstanding debt on the phone and by email.

* Taking credit card payments over the phone.

* Setting up new customer accounts, obtaining references and doing credit checks.

* Responding to external and internal customers in the accounts mailbox.

* Credit notes.

* Ensuring data integrity and updating customer records.

* Support to other finance functions during busy times, holidays and sickness.

* Support with dealing with customer complaints

* Telephone cover for customer services department

* Customer services reporting

Experience

* Previous credit control and general office experience in a customer facing environment

At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively.

We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants