Field Network Technician​/Hybrid​/Lockport

This full-time, Field Technician role is based in Lockport, IL with a hybrid schedule, working for our client—a 30-year-old, family-oriented tech services company known for delivering expert outsourced IT, security, and communications solutions.

As part of their Information Technology department, you’ll work hands‑on with a wide range of technologies including PCs, servers, networking equipment, Microsoft systems, and IP‑based communications/security systems.

Here’s your chance to join a growing, tight‑knit team that values ownership, action, and grit. You’ll be out in the field and behind the screen, solving real problems for real clients with the support of an experienced team of Level 1, 2, and Escalation Techs. Whether you’re installing radios, supporting IT infrastructure, or mentoring junior techs, every day brings something new.

If you’re someone who thrives on troubleshooting, collaboration, and taking initiative, this role offers a unique blend of fieldwork, career development, and work‑life balance—plus benefits like flex vacation, a company vehicle, and ongoing certification opportunities.

• Minimum 1 year in an MSP or corporate IT environment
• Proven experience with PCs, laptops, servers, routers, and firewalls
• Microsoft Server & Workstation OS (Windows 7–11)
• Office 365, Microsoft Azure
• Hardware/software troubleshooting (Layers 1, 2, and
  3)
• Experience installing and supporting wireless communications or security systems
• Networking skills (routers, switches, IP‑based systems)
• Valid driver’s license and ability to lift up to 50 lbs
• Strong communication and teamwork skills

• Certifications in networking, Motorola, RF, or security systems
• Experience with Adobe, Quick Books, or industry‑specific tech support
• Familiarity with radios, IP‑based security systems, or access control
• Leadership and mentoring abilities
• Hands‑on testing proficiency and willingness to undergo drug screening

• 40% Field Installation & Troubleshooting
• 35% Remote Support & System Configuration
• 25% Team Collaboration & Customer Support

• 35% Conduct on‑site client appointments for installation and service
• 30% Work tickets remotely and resolve IT/network issues
• 20% Collaborate with internal teams and coordinate solutions
• 15% Train clients or teammates and maintain detailed service record

• Bonus eligible

You will receive the following benefits:

• Medical, Dental, and Vision Insurance
• Vacation Time
• Stock Options

Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.