Museum Center Volunteer - General

Job Description

Volunteer Docents assist with school and other tour groups, the Gift Shop, and special events including public programming, open houses, and fund-raisers. Docents are trained by and work under museum staff appropriate to the task, program, or event.

• Follow all safety, health, and environment rules.
• Work as part of a team or independently on tasks as assigned.
• Perform tasks as directed by museum staff.
• Follow project priority as set by museum staff.
• Be courteous and respectful to all Museum Center visitors, volunteers, and staff members.

• Position requires regular contact with the public and employees; must be able to communicate effectively.
• Communications may be one-on-one and in small groups.
• May assist with orientating new volunteers to the Museum Center.

• Effective communication with individuals or small groups.
• Clear speech habits, eye contact, and attention to detail to provide an engaging experience.
• Use of a tour script is essential until comfortable speaking off-the-cuff.
• Listening to patrons, answering questions, or directing them to staff if necessary.

• Work is performed in a routine office-type environment with minimal exposure to hazardous or unpleasant conditions. PPE and training may be provided when appropriate.
• Volunteer position requires standing, walking, climbing, talking, hearing, and seeing. Medium work: up to 50 pounds of force occasionally; up to 20 pounds frequently in the Gift Shop.