Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T1474

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1474)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1474) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour

ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption and guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

Typical responsibilities
As a Guest Advocate, no two days are the same, but a typical day will likely include the following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you are completing your daily tasks
• Engage with guests to help solve their specific needs
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store to solve issues and improve guest experience
• Thank guests and let them know you’re happy they chose to shop at Target
• Know and speak to the benefits of Target Loyalty programs and assist with application or sign-up as needed
• Scan and bag items efficiently, accurately and in compliance with safety standards
• Work efficiently to minimize guest wait time while maintaining service and accuracy
• Understand and show guests how to use Target App features including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering; direct guests to enroll, activate and use these features
• Handle returns following store policies; partner with Leaders as needed to resolve guest issues
• Maintain a clean, clutter-free work area and stock supplies during store hours
• Demonstrate a culture of ethical conduct, safety and compliance; work safely and report hazards
• Support guest services such as order pickup, drive-up orders, and drive-up returns; comply with laws and policies
• All other duties based on business needs

What we are looking for

• You enjoy interacting and helping others – guests and fellow team members
• You thrive in a fast-moving, active role where teamwork, flexibility, and problem solving are key
• You are open to a flexible schedule (nights, weekends, holidays) and peak times

Skills and capabilities
From training and experience you should have:

• Effective communication and positive language; attentive to guests’ needs
• Welcoming attitude toward guests and team members
• Attention to detail; ability to multitask
• Willingness to educate guests about products and services
• Ability to operate handheld scanners and other technology; work independently and in a team
• Remain focused in a fast-paced environment

Basic expectations
Accurately handle checkout operations and transactions; support cash office as needed

• Scan, handle and move merchandise safely; lift up to 10 lbs frequently and up to 44 lbs occasionally
• Flexible schedule; reliable attendance
• Remain mobile for the duration of a shift
• Work in varying temperatures and conditions (Drive-Up, carryout, etc.)

Benefits information:
Find competitive benefits from financial and education to well-being and beyond at

Benefits eligibility
For eligibility details visit:

Americans With Disabilities Act (ADA)
Target will make reasonable accommodations for applicants with disabilities. For accommodations, email candidate.acc

Applications for this role are accepted on an ongoing basis and there is no Final date to receive applications. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Seniority level
Entry level

Employment type
Part-time

Job function
Legal

Industries
Retail