Shift leader, Restaurant​/Food Service

Position Title:

Shift Leader

Southern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time  credit our success to our people and promote an environment of personal development, creativity, and opportunity.

The Shift Leader works as part of our restaurant teams to ensure we provide exceptional service and delicious food in a clean, safe, and welcoming environment. The Shift Leader may work a variety of team member positions throughout the restaurant and will oversee the running of full and partial shifts, including opening and closing the restaurant, maintaining inventory levels, and ensuring food quality and sanitation standards are followed.

• Leading, monitoring, coaching and training team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and works hands‑on with team members in each of these areas.
• Works as part of a team to provide an exceptional guest experience to patrons.
• Ensures guest satisfaction by following the Six Service Standards and PLUS 1 as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles guest issues or conflicts and reports them to the General Manager immediately.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices are adhered to.
• Helps maintain a safe, clean, and fun work environment.
• Communicates effectively to the management team regarding essential information impacting the business.
• Reports any team member issues or concerns to the General Manager.

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

• Must be able to stand for up to 10 hours consecutively.
• Must be able to lift up to 50 lbs; some lifting may be overhead.
• Must have reliable transportation.

• Hourly compensation plus tips.
• Full‑time team members are eligible for medical, 401k, and vacation pay after one year.
• Flexible hours – no late nights.
• Salary range: $63,000 – $80,000.

Location:

Dickson, TN.

Seniority level:
Mid‑Senior level.

Employment type:

Full‑time.

Job function:
Management and Manufacturing. Industries:
Restaurants.