LEAD TEAM MEMBER - in Dickson, TN S25233
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Retail & Store Manager
LEAD TEAM MEMBER FT - pOpshelf in DICKSON, TN
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.
pOpshelf’s seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5.
Responsibilities
The Lead Team Member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets.
- Provides superior customer service to exceed the customer’s expectations
- Model product knowledge and selling techniques to enhance the customer experience
- Maintain a safe, clean and well-organized store environment that delights our customers and employees.
- Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at pOpshelf.
- Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
- Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
- Operate cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
- Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
- Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence.
Qualifications
- Effective interpersonal and oral communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow planogram and merchandise presentation guides.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions.
- Knowledge of cash, facility, and safety control policies and practices.
pOpshelf is an equal opportunity employer
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