Deskside IT Support – 2nd Line Specialist
Job in
East Hagbourne, Didcot, Oxfordshire, OX11, England, UK
Listed on 2026-07-22
Listing for:
Hachette UK
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Hachette UK is recruiting for a 2nd line IT Support Specialist based at our Didcot office. You will diagnose and resolve issues across desktop environments, enterprise apps and core IT services, acting as an escalation point for more complex problems.
You will support Windows laptops and Mac devices, manage user accounts in AD/Entra , and assist with Microsoft 365 apps. Collaboration with IT teams and documentation are key to success.
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