Credit Controller

Position: Credit Controller (Permanent)
Location: Ross and Cromarty

Credit Controller - Full Time Based in Ross-shire

We have an immediate permanent role for a Credit Controller. The role is responsible for managing the company's credit control activities to ensure timely cash collection and the accurate set up of new client accounts. This role plays a key part in maintaining healthy cash flow while supporting business growth through efficient on-boarding of new clients.

The 2 main duties in this role.

1. Cash Collection & Credit Control.

Proactively chase outstanding invoices by phone, email and other agreed methods of communication.
Maintain regular contact with customers to ensure prompt payment in line with agreed credit terms.
Monitor aged debtor reports and prioritise collections based on risk and value.
Resolve invoice queries and disputes efficiently, liaising with internal teams where required.
Escalate overdue or high risk accounts in line with company credit control procedures.
Allocate incoming payments accurately and reconcile customer accounts.
Maintain accurate and up to date credit control records.
Provide regular reporting on debtor status, cash collection performance and overdue balances.
2. New Client Account Setup & Credit Management.

Set up new client accounts accurately and in a timely manner.
Conduct credit checks and assess creditworthiness in line with company policy.
Agree and set appropriate credit limits and payment terms.
Ensure all required documentation is obtained and stored correctly.
Communicate credit terms clearly to new clients and internal stakeholders.
Update and maintain customer master data within the finance system.
Review and amend credit limits as required based on payment history and risk.

Skills & Experience

Previous experience in a credit control role or accounts receivable role.
Strong communication skills with the confidence to chase payments professionally and diplomatically.
Good understanding of credit control processes and best practice.
High level of accuracy and attention to detail.
Ability to manage priorities and work to deadlines.
Comfortable working with finance systems and Microsoft Excel (or equivalent).This is a full time permanent role, salary depending on experience.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy