Warehouse Operations Supervisor

At Go Superfoods, we're proud to be part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high-quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent's global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel-good nutrition.

Join a diverse, growing team where your work can drive real impact, supporting better choices, healthier people, and a healthier planet. GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via Retailers/Amazon and as private label.

We are the BRAND behind many UK and European superfood brands. We are on a mission to make healthy eating easier, to make a meaningful social impact and to become the leading superfood business. Reporting To:
Operations Manager

Location:

Office based
- Dinnington, Sheffield About

The Role The Warehouse Operations Supervisor is responsible for leading the day-to-day operation of both the warehouse and production functions, ensuring all activities are carried out safely, efficiently and in line with operational plans. This is a hands-on leadership role with direct accountability for coordinating labour, managing workflow, maintaining productivity and resolving operational issues across both departments to consistently achieve customer service, quality and operational targets.

Working closely with the Operations Manager, the role supports the delivery of a safe, compliant and high-performing operation by driving continuous improvement, developing people and ensuring effective communication across all operational teams Scope & Relationships Lead, organise and coordinate operational teams across warehouse and production, ensuring labour is deployed effectively to meet changing business priorities. Work closely with Planning, Technical, Commercial and Supply Chain teams to maintain the efficient flow of materials, production schedules and customer deliveries Key Accountabilities Provide effective line management of the warehouse team, including training, coaching, performance management, formal appraisals, absence management, and the facilitation of structured daily briefings Champion a positive health and safety culture across all operational departments, ensuring compliance with legislation, company policies, and safe working practices Be a key figure of authority within the operations, across both warehouse and production, able to support and guide the team where needed across both areas Undertake hands-on operational duties across both warehouse and production as required, working alongside the team to support daily activities, and be able to train and coach across all operational processes Deputise for the Operations Manager during periods of absence, overseeing all warehouse and production operations to ensure safety, efficiency, regulatory compliance, and continuity of service Ensure the consistent achievement of key operational KPIs, including OTIF (On Time In Full), RFT (Right First Time), productivity, quality, waste and service level targets Maintain full accountability for inventory accuracy, ensuring all physical stock is correctly stored and always aligned with system records Ensure full compliance with all Business Management System (BMS) procedures, policies, documentation, and records, promoting their correct and consistent application Maintain a clean, organised, and fully compliant operational environment in line with all regulatory requirements Ensure all operational documentation is accurately completed, controlled and maintained across warehouse and production activities Work collaboratively with cross-functional teams - including Technical, Commercial Production and S&OP, to ensure the efficient, timely, and compliant flow of materials Monitor operational performance and efficiency, driving continuous improvement to meet and exceed business targets Assist in implementing process improvements across both warehouse and production functions Skills & Experience MS Office (Excel, PowerPoint, Outlook) Batch and inventory control Level 3 Food Safety
- Desirable (Training Available) Level 2 HACCP
- Desirable (Training Available) Reach truck license
- Desirable (Training Available) Operational Decision Making Effective Communication Root Cause Analysis Proven supervisory experience within a manufacturing, production or warehouse environment Experience leading teams across multiple operational functions Understanding of health and safety legislation, with a proven track record of effectively implementing and embedding compliant practices within an…