HR System Analyst - FTC

Join Our Team as an HR Systems Analyst!

Are you passionate about HR systems and eager to make a difference in a fast-paced environment? CVS Group, one of Europe's largest integrated veterinary groups, is seeking a talented HR Systems Analyst for a 12-month fixed-term contract. This opportunity allows you to work remotely, or from our Head offices in Diss, Norfolk if you're local.

As a key player in the veterinary services sector, CVS Group operates over 600 veterinary practices and boasts a dynamic presence across the UK and Australia, employing c9,000 employees. We are committed to fostering a workplace that values diversity, inclusion, and innovation, making it the perfect place for those who share our passion for people and animals.

This role reports to HR Systems & Data Manager

This role exists to support the HR System & Data Manager and others in the team, as they are part-seconded onto a major HR system upgrade project.

In this varied role, you'll provide day to day operational ownership of the HR System (Zellis Resource Link) and associated HR data and reporting during a period of system transformation.

You will ensure business-as-usual continuity, system stability, data integrity and ad hoc HR data reporting. Strong problem-solving skills will be crucial as you will be responsible for maintaining system integrity and troubleshooting.

You will work as part of a team of HR Systems Analysts and administrators, and will provide support and guidance to the administrators in their day-to-day roles, but will not have line manager obligations. In this role you will collaborate and work closely with wider HR Admin Services and Payroll Teams.

• HR System (Zellis Resource Link) - day to day management
  • Troubleshoot issues
  • Maintain and manage system configuration, including organisational structures, pay and job data fields, user access/permissions, approval hierarchies etc
  • Manage minor change requests/upgrades (non-project) e.g. minor configuration updates. Ensuring system changes are tested, documented and controlled
• Ticketing System (Halo) – Support & use
  • Issues are managed via ticketing software called Halo. Act as point of contact for HR Systems related queries raised via Halo (see below)
  • Provide troubleshooting for Halo related issues, before escalation to IT or external providers
  • Help support HR Systems team optimise use of Halo
  • Implement low level change requests for HR use of the system
• HR System queries
  • Autonomously triage and troubleshoot HR system and data related queries
  • Act as first point of escalation for system issues, and confident working autonomously liaising with HR Team, Payroll Team, Zellis Support or wider business as required
  • Assist the HR System Administrators / Analyst with complex queries
  • Work collaboratively with wider team and support to troubleshoot all issues. This role does not require any formal line-management responsibility, but does require collaborative approach to working with team in coordinating work, maintaining standards and developing those in entry level roles
• Data and Reporting
  • HR data and management information is provided by dedicated Data & Insights Manager, which you will work closely with to ensure data integrity and accurate data is reported from the systems
  • Support with reporting requests from the wider business
  • Own data quality controls for HR Systems data, including data validation checks
    
    Analyse and solve recurring data issues
  • Support with any compliance driven reporting (eg. statutory audit requests for system data)
• Other
  • Ensure clear documentation, handovers and continuity while team members are working on upgrade project
  • If required, update system and data documentation, eg. process maps
  • If required, support with audit requests, such as providing evidence of controls, walk throughs of process maps, support with system data requests

• Essential - Proven experience in an HR System Analyst role
• Essential - Hands on experience with Zellis Resource Link in an analyst role.
• Strong understanding of HR data, payroll/HR processes and end-to-end employee lifecycle data
• Confident working with large…