Tesco Colleague Superstore

Availability Window

• Sunday: 04:00 - 10:00
• Monday: 03:30 - 09:30
• Tuesday: 03:30 - 09:00
• Saturday: 03:30 - 10:00

Pay

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week. You may choose to work fewer hours down to a minimum of 12.

The table shows the periods of time in the week we would like you to be available to work. These are the availability windows. We will schedule your contracted hours within these times, and you will receive three weeks' notice of your shifts. If your availability closely matches but does not exactly match these times, we are still open to hearing from you.

Customer focus

Customers are at the heart of everything we do. This role is for people who are eager to help, enjoy variety, and thrive in a team.

• Your primary role is to help serve shoppers better every day.
• You will meet great people, learn new things, and be part of a specialist, diverse team where everyone is welcome.
• Whether you seek stability or flexibility, or the opportunity to progress your career, this is the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

• Know your customers, provide passionate and proud service.
• Study and understand the products and services available in your store.
• Work across the store in service, picking and replenishment areas as required.
• Apply training to work safely, effectively, and serve customers brilliantly.
• Make decisions that best serve customers and deliver routines that meet their needs.
• Participate in seasonal, community, and charity events, creating an inclusive atmosphere.
• Understand your store's performance and collaborate to drive service and sales, reduce waste and shrink, and deliver profit.
• Handle products with care to maintain quality and ensure they reach customers in top condition.
• Live our values, make everyone feel welcome, and always follow policies.
• You may be required to accept deliveries into the store at times.

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport so customers leave with a great shopping experience.
• Takes initiative and makes decisions that benefit customers.
• Works well within a team and communicates openly.
• Builds relationships with colleagues, creating team spirit, having fun and celebrating success.
• Is punctual, well presented, and acts as a brand ambassador.

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day."

We believe in diversity, equity, and inclusion. Everyone’s welcome.

We support flexible working for all. Talk to us during your application about how we can support you.

We are proud to be a Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process. For more information, please look at our accessibility support.

We only recruit individuals who have passed the school leaver's age. Candidates must be over 18 if the role requires working before 6:15 am, after 9:45 pm, or in areas such as the warehouse, beer, wine and spirits, counters, bakery, and driving roles.

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