Sales Administrator

Your new company

An established and customer-focused organisation, committed to delivering high-quality products and exceptional service. Due to continued growth, they are looking to appoint a Sales Administrator to join their Sales Order Processing (SOP) team.

Your new role

As the Sales Administrator, you will play a key role in supporting the SOP function by managing customer enquiries, preparing quotations, processing orders, and maintaining strong customer relationships. Acting as a central point of contact, you will ensure all sales and order processes run smoothly from initial enquiry through to delivery.

You will be responsible for:

• Responding to sales and order-related enquiries from new and existing customers.
• Preparing accurate quotations in line with customer requirements and recommending alternative or additional products where appropriate.
• Following up on outstanding quotations and recording all customer feedback using the CRM/Sage 200 system.
• Supporting and maintaining effective client relationships, contributing to the growth and development of customer accounts.
• Understanding and interpreting customer logistical and delivery requirements.
• Collating product feedback from customers and communicating insights to internal departments.
• Participating in relevant training and development to support departmental and organisational objectives.

What you'll need to succeed

• Previous experience in sales administration or customer service.
• Excellent organisational skills with strong attention to detail.
• Confident communicator with the ability to work effectively with customers and internal teams.
• Proficient in Microsoft Office; previous CRM experience required.
• Experience using Sage 200 is highly beneficial.
• Ability to manage multiple priorities within a fast-paced environment.
• A proactive, customer-focused approach and the ability to work collaboratively as part of a team.

What you'll get in return

• Opportunity to join a supportive and growing team.
• Training and development tailored to your career progression.
• Competitive salary and benefits package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact me directly to discuss further.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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