Business Development Manager

Overview

Join us in expanding a dynamic portfolio of products under the esteemed Monarch Water and Calmag brands, ensuring that specifications are maintained throughout the ordering process.

You'll have the opportunity to cultivate sales prospects among a diverse group of qualified customers, leveraging our well-established product lines within the Monarch Water and Calmag ranges.

Operating within a defined territory, you'll enhance the product offerings by engaging with both existing accounts and new clients. This role places a strong emphasis on securing End Client Purchase Order Estimates and food service product specifications, while also fostering relationships with M&E, FM, Maintenance, Fit Out contractors, and specialised distribution channels, including catering and key merchant partners such as PTS and BSS.

A critical aspect of your responsibilities will involve identifying and disrupting competitive specifications.

• Gather and maintain product order specifications across defined ranges.
• Craft and present engaging product presentations and Continued Professional Development (CPD) sessions.
• Foster and expand both direct and indirect business relationships with essential partners, including installers and larger M&E contractors.
• Proactively identify and communicate new technologies and opportunities for business growth, attending trade shows and company events as needed.
• Collaborate with Monarch Water and Calmag internal sales teams to establish and enhance specification sales within both new and existing accounts.
• Maintain a strong commercial focus to achieve the company’s targets for both new and existing business as outlined in your set objectives.
• Devise effective sales strategies to outmaneuver competitors and secure new business opportunities.
• Respond to sales leads within 24 hours and promptly follow up on quotations, managing data and generating reports to evaluate wins and losses.
• Provide regular updates on sales activities as requested, pinpointing opportunities and challenges, and strategise accordingly to ensure comprehensive market coverage.
• Keep accurate customer account records up to date using the prescribed company IT systems.

• A solid background in a similar product and sales position.
• Experience in engaging with Merchants, collaborating with stakeholders at various levels within the organisation, and managing Merchant-focused commercial agreements to enhance revenue and profitability for this particular customer segment.
• Comfortable working both independently and as part of a team.
• Proactive in taking ownership and delivering outstanding results and customer service.
• Self-assured in decision-making with a strong focus on customer satisfaction.
• Proficient in Microsoft Office applications.
• Skilled in CRM practices for collecting and acting on customer feedback.

• Competitive base salary.
• 25 days holiday + bank holidays.
• Life Assurance.
• Company Car.
• Annual Incentive Scheme.
• Culligan Group Discounts available & Online 'perk' discount platform.
• Company Pension scheme.
• 24/7 365-day access to Employee Assistance Programme through Health Assured.
• Access to on-going learning and development with our online learning platform.