Accounts Receivable & Collections Lead

Scope:
Finance Reporting to:
Head of Finance Person Profile

The Accounts Receivable & Collections Lead is an experienced, detail-oriented, and solutions-driven finance professional responsible for leading the school’s accounts receivable and collections function. The post holder ensures accurate and timely billing, collection, allocation, and reconciliation of receivables, with particular responsibility for student and parent accounts, ageing control, follow-up, and resolution of outstanding balances. Working closely with the Senior Accountant, Head of Finance, Admissions, HR, and other relevant departments, the role supports accurate financial reporting, month-end processes, and continuous improvement of receivables processes while maintaining high standards of integrity, accuracy, and compliance with ISL Qatar’s policies and values.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• Minimum of 5 years of accounting experience, including at least 3 years of hands-on accounts receivable, billing, collections, and account reconciliation experience within a school environment.
• Strong knowledge of accounting principles.
• Proven experience with accounting and ERP systems (e.g. Quick Books, SAP, Oracle, or equivalent)
• Advanced proficiency in Microsoft Excel and financial reporting tools
• Experience with in an international school environment and familiarity with IB, ACSI, or NAIS accreditation frameworks is an advantage.

• • be aligned with the ISL Qatar values of diversity, passion, identity, and understanding
  • have a thorough understanding of financial accounting principles and the ability to apply them in an international school context
  • have the ability to develop and work within teams, maintaining effective relationships across all levels of the school administration, departments, and employees
  • have an excellent command of spoken and written English and Arabic.
  • be proficient in the effective use of financial systems and able to support process and system improvements.
  • demonstrate sound knowledge of receivables controls, financial policies, data confidentiality, and relevant Qatar financial, tax, and Ministry of Education requirements, with the ability to prepare and provide accurate information to support internal and external audit requirements.
  • maintain absolute discretion when handling confidential financial, student, parent, and employee information.
  • have the ability to manage multiple priorities simultaneously and fulfil responsibilities within agreed timelines
  • have the ability to collaborate with cross-functional teams to provide financial expertise and support the school’s decision-making processes

He/She will be responsible for:

• Owns the full accounts receivable cycle, including billing, receipt allocation, collections, ageing follow-up and escalation, account reconciliation, and resolution of outstanding balances.
• Ensures accurate and timely recording of financial transactions within assigned scope
• Reconciles parent and customer accounts, receipts, deposits, payment gateways, and accounts receivable control accounts, and provides accurate supporting schedules to the Senior Accountant for month-end reporting.
• Manages approved payment plans, credit notes, and refunds, ensuring appropriate documentation and authorisation.
• Maintains regular communication with parents on account balances, statements, overdue payments, and agreed payment arrangements.
• Manages tuition billing, invoicing, and collections in line with school policies
• Ensures receipts are accurately allocated and follows up on unidentified or unmatched payments.
• Coordinates receivables related to events and activities,…