Operations Support Assistant Aircraft Catering

Operations Support Assistant

Qatar Airways is hiring an Operations Support Assistant to join the Qatar Aircraft Catering Company team in Doha, Qatar. This role plays a vital part in coordinating daily operational communications, managing departmental documentation, and acting as a liaison between the Operations Control Centre and the broader operational workforce. Ideal for candidates with strong administrative skills and a background in catering or hospitality operations.

Job Location: Doha, Qatar

Industry: Hospitality / Travel

Function: Administrative / Clerical

Salary:  monthly (Market estimated)

Gender: Any

Candidate Nationality: Any

Current

Location:

Any

Job Type: Full‑time

As an Operations Support Assistant, you will handle operational emails, schedules, reports, and departmental communication while supporting leadership with accurate data and documentation. This position is essential for ensuring operational flow, coordinating with various internal departments, and maintaining resources for smooth catering operations within Qatar Airways Group.

• Monitor and manage operational email communications for the department
• Prepare work schedules, print checklists and labels, and maintain filing systems
• Communicate updates from the Operations Standards Department to the shop floor team
• Act as the point of contact between Operations Control Centre and the operations team
• Monitor staff attendance and submit records to the administration team
• Distribute alerts, notices, and memos to departmental staff
• Assist in preparing reports and documentation for internal leadership meetings
• Manage requisition of stationery and operational supplies from QACC stores
• Oversee inventory and maintenance of devices and tools such as scanners, iPads, and temperature guns
• Ensure proper distribution and collection of chiller jackets and coordination with laundry services
• Perform any additional tasks assigned by the department head

• High School Certificate with at least 2 years of relevant experience
• Previous work in a large‑scale catering operation or five‑star hotel environment is preferred
• Familiarity with HACCP policies and quality standards
• Fluent in English (spoken and written)
• Strong multitasking, time management, and organizational skills
• Ability to work independently in a fast‑paced, high‑pressure environment
• Professional demeanor for communicating with various stakeholders
• Proficiency in Microsoft Office (Excel, Outlook, Word, etc.)
• Attention to detail and strong follow‑up capabilities

Be part of one of the world's most dynamic airline groups. Contribute to world‑class catering operations supporting global aviation services. Join a multinational team with opportunities for growth and development. Work in a high‑performance environment committed to safety, quality, and excellence.

Qatar Airways is the national airline of the State of Qatar, operating from its hub in Doha. With award‑winning service and a reputation for excellence, the group includes Qatar Aircraft Catering Company, one of the most advanced catering operations in the aviation industry. As part of the Qatar Airways Group, employees benefit from a global platform for innovation, advancement, and cultural diversity.