Spa Receptionist - Waldorf Astoria Lusail

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist
, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Welcome and assist guests:
  Greet all guests entering the spa/salon and assist with check-in and registration procedures.
• Support guest scheduling:
  Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed.
• Provide administrative support:
  Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality
  .
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership
  .
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now
  , bringing urgency and discipline to every moment, knowing it can make a lasting impact.