Technical Support Technician

Overview

Reporting to the Senior Manager, the role is responsible for managing and maintaining all important documents hardcopy and/or electronic format. Provide administrative assistance to the Senior Manager in his reporting obligations and other functions.

Maintain a reliable data entry system accomplished by tasks such as filing hard copies, scanning, electronic management, filing and processing, archiving and document tracking, entering the document data into the standard registers whilst ensuring that the information is accurate and up to date.

• Assist the Senior Manager in discharging his duties.
• Recording and archiving all hardcopy and softcopy documents, transactions, process, classification, registration, archiving and distribution.
• Prepare & distribute correspondences, reports, memorandums, schedules and materials for publication, presentation etc.
• Answer correspondence as directed.
• Maintain confidential information of office related information.
• Control drawings, specification, design records, standards, procedures, correspondence, minutes of meetings and supplier documents, etc.
• Maintaining an appropriate electronic database as backup to a traditional hardcopy archive system for easy storage and access to all internal and external correspondence and data.
• Proficient in Electronic Documentation Management Software systems.
• Providing contract and other information to pre and post contract sections which may include general formalities such as holiday forms etc.
• Providing data entry and word processing services as and when required.
• Assisting managers in producing various reports, tables and presentation material.
• Scans letters and documents etc... and files electronically in the Computer Reference Number sequence.
• Copies/scans and distributes the required documents, assisting as required.
• Maintains the documents and drawings in the Document Control section under safe custody without any damage or deterioration with easy traceability.
• Maintains the files and control logs as required by the section.
• Carry out all and any other tasks, services, instructions, functions related to his profession and as directed by the Authority or his representative.
• The Staff shall travel to sites and/or any location as may be necessary in the carrying out of their duties and services or as may be directed by the Authority.

• University degree from a recognised university in an appropriate field such as Engineering or Business or equivalent.
• Minimum of 10 years postgraduate experience with experience in major infrastructure projects or programmes, preference will be given to roads, aviation, structures or rail related experience, and 5 years in Qatar and / or the Gulf region.
• Advanced written and verbal communication skills in English and Arabic.

• Evidence of suitable professional qualification or equivalent is preferable.

• Experienced user of internet based document control systems, e.g. SharePoint, Documentum.
• Experienced user of MS Office.
• Capable of working with minimal supervision.
• Demonstrable track record in the delivery of large multidisciplinary projects.
• In-depth knowledge of document procedures.
• A "rounded profile", comfortable with document control processes. The successful candidate will also be able to mobilise people and teams and by their leadership skills lead teams and secure successful deliverables.
• Effective in building good working relationships within complex structures, both internally and with various project stakeholders.

• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.