Technical Assistant, Administrative​/Clerical

Madre Integrated Engineering | Full time

• Provide administrative support to ensure that office operations are maintained in an effective, up to date and accurate manner.
• Technical Assistant is a key role ensures that technical and administrative tasks are completed in a timely manner to support the technicalpersonals in the delivery of all IT services and projects.

• Prepare, type, format a wide variety of documentation including correspondence, memos, forms, statistical charts report and other documents.
  
  Also, Review and edit reports.
• Maintain calendar and schedule meetings.
• Maintain office filing system including paper files/file cabinets,shared electronic files and confidential records.
• Attend meetings, prepare agendas and take minutes of meeting and distribute them.
• Coordinate schedules and activities and tracking progress and resultsof projects.
• Assist in developing long-term strategies and capacity planning for meeting future hardware needs.
• Maintain up-to-date knowledge of hardware and equipment Contracts andmanage contract-based installations.
• Recommend, schedule, and perform PC, hardware and peripheral equipmentimprovements, upgrades, and repairs.
• Performing administrative tasks in an office setting.
• Read, understand, analyze and evaluate technical documents.
• Answer and respond to users and customer calls and mails.
• Prepare knowledgebase articles and videos for all IT services and deliver them for users.

• Knowledge of office administration and bookkeeping procedures.
• Computer skills including the ability to operate software, including MSOffice Suite.
• Effective organizational and written communication skills.

• The candidates should be Fluent in English - written and spoken andadditionally English /Arabic written and spoken is preferred.
• Relevant work experience as per Article 4.2.4 of Appendix
  
  A.
• A minimum of 12 years’ experience working in an IT environment is preferred.
• Good numerical skills and basic statistical knowledge