Programs Administrator

• Support the full training delivery cycle including venue booking room setup attendance coordination and on-site logistical support
• Set up and maintain training equipment AV laptops microphones etc and ensure it is in safe working condition escalates maintenance issues promptly
• Resolve logistics issues on-site as they arise and coordinate with Facilities IT as needed
• Assist with the development and preparation of training aids manuals handbooks handouts digital assets
• Handle participant registration confirm attendance and issue calendar invitations with all session details and joining instructions
• Maintain and update training calendars coordinate with internal teams and external trainers to avoid conflicts
• Provide front-line support to participants and trainers in person email phone before during and after sessions
• Maintain accurate training records e.g trainee lists schedules attendance sheets in the LMS and or approved trackers
• Ensure completion of required evaluations e.g post-session surveys follow up on pending responses
• Compile attendance and utilization summaries and support the preparation of monthly year-end reports
• Act as a point of contact for vendors and participants facilitate smooth coordination between them when necessary
• Handle the invoice processing inform vendors of mandatory documents receive and verify invoices liaise with Finance for timely payment and update the invoice tracker
• Support logistics-related purchasing e.g catering materials in line with organizational procedures
• Act as an accessible resource for event and conference enquiries including weekends and after office hours when required
• Draft and send participant communications reminders changes instructions to ensure clarity and readiness
• Ensure all administrative processes comply with organizational policies health amp safety and data privacy requirements
• Suggest process improvements to enhance efficiency accuracy and learner experience

Proficiency in MS Office applications

• Relevant high school degree .
• 2-5 years of relevant full-time experience , including database and Learning Management Systems (LMS).
• Experience in project management.
• Budget development skills and experience.
• Excellent organizational and multitasking ability.
• Outstanding communication skills.
• Strong attention to detail.
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely;
  Arabic proficiency is an advantage.