Operations Administrator

Madre Integrated Engineering | Full time

• Coordinate AGM and Owners Association meetings, prepare invitations, notices, and draft minutes; maintain association records and documentation
• Receive and record owner and resident enquiries, refer to relevant team members, and follow up on pending requests; compile and distribute approved Quarterly Management Reports and official correspondence
• Maintain contract records and tracker, monitor expiry dates, and flag upcoming renewals to responsible team members
• Process and maintain utility, FM, and other related invoices; provide administrative support and follow up on documentation as directed
• Assist with correspondence, scheduling, meeting arrangements, routine reports, and filing systems; coordinate with internal departments on administrative requirements

• Diploma in Administration / Commerce / Hospitality with further technical training in administration and clerical proficiencies
• 3 to 5 years relevant experience in administration/clerical field
• Proficiency in Arabic and English, both written and spoken
• Excellent interpersonal and communication skills; strong organizational and problem-solving abilities with high attention to detail
• Experience using office equipment and Microsoft Office suite; able to use CRM & ERP; minimum typing speed of 60wpm
• Ability to independently draft professional letters, memos, and reports; knowledge of administrative and clerical procedures
• Aware of QHSE Management System, policies, and procedures; knowledge of security requirements and emergency preparedness