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Service Advisor Heavy Equipment

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: MasterHR.com
Full Time position
Listed on 2026-04-30
Job specializations:
  • Automotive
  • Trades / Skilled Labor
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Establish rapport and trust with customers.
  • Document vehicle problems by listening to customers describe them and by asking probing questions.
  • Road‑test customer vehicles to confirm problems and, after service, to ensure that repairs have been completed.
  • Maintain extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointment/scheduling system to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.).
  • Maintain communication with the Workshop Controller and Technicians to obtain information on updates and status of repairs.
  • Offer additional maintenance and repair services to customers when appropriate.
  • Undertake additional related responsibilities as required.
    • Compensation & Benefits

    Basic: 5500 Qrs
    Car Allowance: 1000
    Mobile: 250
    Company provided accommodation (Single room Sharing Flat accommodation)

    After 6 months:
    Family Ticket
    House allowance of 3300 Qrs

    Qualifications
    • Excellent customer service skills
    • Must be capable of handling dissatisfied customers and customers who are confused about repairs and costs of service.
    • Organizational skills
    • Good communication, spoken and written English, Arabic is a plus
    • Detail oriented
    • Automotive systems, MS Office
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