Technical Manager ( Automotive

Responsibilities

• Analyze various product problems and prepare technical feedback report to the Principal.
• Manage the vehicle diagnosis and maintenance work procedure for workshop technicians/electricians, ensuring timely completion of jobs as per quality and standard laid down in the workshop manuals.
• Manage and control day‑to‑day production activities to ensure that vehicle repair and delivery are met within agreed timescales.
• Assist in maintaining work procedures for workshop technicians/mechanics.
• Ensure timely completion of jobs as per the quality standards laid down in the workshop manual and ensure manufacturer Service Process is properly followed in every case.
• Assist the technicians while performing complex diagnosis procedures.
• Facilitate, supervise and coordinate the delivery of all physical resources required for the smooth operation of the workshop and allocate the technicians accordingly.
• Coordinate with Service/Workshop Manager for the workshop activities to ensure maximum utilization of resources and manpower in the repair and service of vehicles.
• Respond to customer queries and concerns, escalating when necessary and ensuring corrective action is taken on a priority basis.

• Arabic - Native / Mother Tongue
• English - Fluent / Excellent

Any

Any

• Engineering Graduate
• Training & Certificates – dealer standards
• Minimum 10 years of relevant work experience in the automobile field with at least 5 years’ experience in a managerial capacity.
• Excellent communication skills in English;
  Arabic is plus.