VIP Account Manager; Luxury Fashion

VIP Account Manager (Luxury Fashion) role at Inspiration Commerce Group

About Inspiration Commerce Group (ICG)
We’re a team of ~50 people who’ve done 6 acquisitions in 18 months and scaled from $0 to >$100M in revenue. We’re a global group with businesses across the US, UK, and EU. We buy and build companies that help people find and buy the products they love. Our portfolio includes leading fashion marketplaces like Italist, HEWI, and Verishop; affiliate marketing platforms like Stylight and My Best Brands ;

B2B technology solutions like Bonsai; and niche marketplaces in the Creator and Construction spaces like Everpress and DOZR.

About The Role
As we expand our luxury resale business (HEWI) and designer marketplace (Italist) into the Middle East, we’re looking for someone to join us as a VIP Account Manager (Luxury Fashion).
This is a full-time, remote‑first role in Qatar or the UAE.

Things You’ll Work On

• Business Development: source and onboard new VIP customers to the ICG ecosystem, building a book of business with ideal customers spending >$40,000 annually.
• Luxury Consignment: help customers monetize their closets, coordinate product shipment, and manage the sales process through HEWI.
• New/Next Season Purchasing: act as a Personal Shopper to curate a wardrobe and find best deals for customers.
• Escalated Tier 1 Customer Support: dedicated point of contact and escalation for VIP customers.

Attitudes

• You’re competitive and always looking for an edge, with a high bar for yourself and others.
• You do whatever it takes, willing to make sacrifices to achieve greatness.
• Founder‑level ownership: fix problems, chase opportunities, never say “that’s not my job.”
• Curiosity with teeth: dig for solutions before fixing.
• Ask for forgiveness, not permission.
• Self‑starter: love diving into details and removing roadblocks.

Who This Role Is Right For

• Experience in luxury fashion or the designer resale space.
• Enjoys sales and account management and motivates by high variable compensation and uncapped commission.
• Loves fashion and accessories.
• Thrives in chaos and adapts quickly to new challenges.

Who This Role Is Not Right For

• Someone who prefers stability, predictable, repetitive tasks.
• Someone who wants to build and manage a team rather than be hands‑on.
• Someone comfortable following a strict playbook.
• Someone who prefers stability over speed or strategy over execution.

Logistics / Next Steps

• Process: everyone will hear back within 3 days of applying. Calls with 2–3 team members and a paid one‑day working session.
• Work Setup:
  Remote‑first with occasional in‑person gatherings.
• Working Hours:
  
  flexible schedule; typical wrap‑up around 6 pm, with late‑night wrap‑ups if needed.

• Entry level

• Full‑time

• Sales and Business Development

• Technology, Information and Internet

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