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Senior Call Center Operations Strategist

Job in Doha, Qatar
Listing for: ECCO Gulf Majorel Qatar
Full Time position
Listed on 2025-12-16
Job specializations:
  • Business
    Business Development, Data Analyst
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below
A leading service provider in Doha seeks a Senior Business Analyst to enhance call centre operations. The role involves analyzing performance metrics and driving improvements in service delivery through data-driven insights. The ideal candidate will have over 10 years of experience, particularly in call centre environments, and will collaborate with various stakeholders to ensure compliance and operational efficiency. This position provides an opportunity to lead significant projects and mentorship for junior analysts.
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Position Requirements
10+ Years work experience
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