Lead Resource Scheduler

Lead Resource Scheduler - MRO Operational Support Center

Location:

Qatar – Doha

Job family:
Engineering

#: N/A

Closing date: 11-Nov-2025

• Develop, maintain, and oversee the execution of daily, weekly, and long‑term manpower plans.
• Ensure optimal allocation of staff based on qualifications, availability, shift patterns, and workload across MRO units.
• Monitor schedule adherence and make real‑time adjustments to support operational continuity.
• Collaborate with Production Planning and Maintenance teams to forecast resource needs based on planned maintenance, special checks, and seasonal trends.
• Support capacity planning and future manpower forecasting based on workload projections.
• Lead a team of schedulers and analysts, ensuring adherence to planning standards and effective communication with stakeholders.
• Coordinate with training and HR teams to ensure certification, licensing, and skill are factored into scheduling.
• Ensure all scheduling practices align with regulatory and safety requirements.
• Use enterprise scheduling tools to manage and analyze resource data.
• Track utilization, overtime, and resource gaps; generate KPIs and performance dashboards for management review.
• Identify inefficiencies and propose data‑driven improvements in resource deployment.
• Support continuous improvement by reviewing planning processes and adopting MRO industry best practices in resource management.
• Ensure alignment with corporate policies, safety, and operational excellence standards.
• Perform other department duties related to this position as directed by the Head of the Department.

• Ensure training/authorization of all Cabin/IFE staff is up to date to meet regulatory and policy compliance.
• Resourcing of manpower for Aircraft deliveries and source‑maintenance activities for QR fleet, ensuring documentation such as visas and approvals are ready prior to travel.
• Roster Engineers and Mechanics to guarantee additional manpower for Cabin & IFE Operations.
• Prepare and write KPI reports, overtime summary reports, and production hour summary reports as instructed by the Line Manager.
• Ensure manpower requirements at Cabin and IFE (Doha Base) align with Qatar Airways CAME and TPM, providing continued airworthiness of the fleet.
• Guarantee all QR scheduled and unscheduled flight coverages are met, including passenger and freighter flights where technical coverage is not available.
• Act as focal point to Production Control Center and meet KPIs set by management.
• Manage all AOG situations with regard to manpower resourcing and planning.
• Indirectly supervise employees; directly train, develop, and discipline to maintain a high standard of service delivery. Coordinate with resource schedulers working on shift‑pattern basis with the Light/Heavy Maintenance Production Control Center team for 24/7 manpower requirements.
• Recommend amendments to procedures and practices to improve performance cost‑effectively.
• Escalate any disruptions to management.

Your skills, imagination, and ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

Qualification and experience:

• High School Qualification / Vocational Qualification / Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job‑related experience, OR
• Bachelor’s Degree or Equivalent with Minimum 4 years of job‑related experience.
• Essential experience in Airline apprenticeship or recognized Engineering Training.
• Certified in computer applications – MS Office (Word, Excel, PowerPoint and Access).

Essential

• Strong knowledge of manpower planning, shift scheduling, and resource optimization in an MRO or aviation operations environment.
• Familiarity with MRO…