Business Development Manager – Facilities Management

Job Title

Business Development Manager – Facilities Management (Hard & Soft Services)

Qatar

Business Development

Facilities Management (FM)

General Manager / CEO

The Business Development Manager is responsible for driving strategic growth for the facilities management business across Hard and Soft Services in Qatar. The role focuses on identifying business opportunities, developing proposals, building strong networks, and acquiring new contracts in line with market needs. The position requires deep knowledge of FM operations, client requirements, local market regulations, and strong relationship‑building skills to achieve company revenue targets.

• Business Development Strategy
  • Develop and implement a market penetration strategy for FM services covering Hard and Soft Services.
  • Identify new business opportunities, market trends, and upcoming projects in real estate, hospitality, healthcare, commercial and industrial sectors.
  • Build a strong pipeline of prospects through targeted marketing, relationship building, and networking.
• Client Acquisition & Account Management
  • Generate new leads through network, industry events, referrals, and partnerships.
  • Prepare and deliver high‑quality proposals, presentations, and RFP/RFQ submissions tailored to client needs.
  • Conduct client meetings to understand technical and operational needs for FM services.
  • Negotiate contracts, commercial terms, and close deals ensuring profitability and compliance with company policies.
  • Maintain strong relationships with existing clients to identify upselling and cross‑selling opportunities.
• Coordination with FM Departments
  • Work closely with Hard Services teams (Mechanical, Electrical, Plumbing, HVAC, Civil Works) to design technical proposals and project plans.
  • Collaborate with Soft Services teams (Cleaning, Housekeeping, Landscaping, Security, Waste Management) to align capability presentation and service solutions.
  • Coordinate internally across Operations, Finance, Procurement and HR to develop accurate costing, manpower planning and service mobilization strategies.
• Market Research & Competitive Analysis
  • Conduct regular market analysis of FM service providers in Qatar to benchmark pricing, service quality and innovations.
  • Monitor regulatory changes, safety standards and sustainability trends relevant to FM services.
  • Compile reports for management on market opportunities, risks and performance updates.
• Branding & Networking
  • Represent the company at industry events, exhibitions, conferences and local business forums.
  • Strengthen the company's presence in Qatar through relationship‑building with developers, property owners, facility managers, consultants and government stakeholders.
  • Support marketing campaigns, digital branding and partnership initiatives to enhance brand visibility.
• Hard Services Scope (Technical Knowledge Advantage)
  • Knowledge in MEP systems, HVAC maintenance, Electrical systems, Plumbing and Drainage, Fire systems, BMS and Civil and Structural Works.
  • Understanding of preventive maintenance strategies, asset lifecycle management and FM technologies.
• Soft Services Scope (Operational Knowledge Advantage)
  • Experience in Cleaning, Housekeeping, Waste management, Landscaping, Pest control and Security services.
  • Understanding of client satisfaction KPIs, SLA/OLA management, workforce management and quality systems (e.g., BICSc standards).

• New contract acquisition (monthly/quarterly targets)
• Revenue generation and profitability on awarded projects
• Lead conversion rate and pipeline growth
• Client satisfaction and contract renewal success
• Expansion into new sectors and geographic areas

• Bachelor's Degree in Business Administration, Engineering, Facilities Management or related field.
• Minimum 5–8 years of proven experience in Business Development in the Facilities Management sector.
• Experience handling Hard and Soft FM services in Qatar is strongly preferred.
• Strong network of relationships with government entities, developers, consultants, facility managers and contractors in Qatar.
• Excellent negotiation skills, commercial awareness and…