Job specializations:
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Business
Job Description & How to Apply Below
- Develop predictive models to identify customer targeting opportunities, increase card spending, improve retention and reduce customer churn.
- Build and optimize propensity, response, churn, cross-sell and upsell models.
- Apply statistical modelling and machine learning techniques to identify customer behaviour and spending patterns.
- Perform model validation, performance monitoring and optimization.
- Translate model outputs into actionable business recommendations.
- Develop customer segmentation strategies for credit and debit card portfolios.
- Identify high-value, low-engagement and high-potential customer segments.
- Analyze customer spending behaviour, transaction patterns and product usage.
- Identify opportunities to improve card activation, utilization, spend growth and customer profitability.
- Support customer lifecycle management strategies across acquisition, activation, engagement, retention and attrition.
- Analyze marketing campaign performance across customer segments, products, channels and transaction behaviour.
- Develop data-driven customer targeting strategies for card marketing campaigns.
- Measure campaign effectiveness, conversion rates, incremental spend and return on investment (ROI).
- Design test-and-learn frameworks, including A/B testing, control groups and Champion/Challenger strategies.
- Provide recommendations to improve campaign effectiveness, customer response and overall portfolio performance.
- Support personalized marketing, offer optimization and next-best-action strategies.
- Analyze large banking datasets, including customer profiles, card transactions, spending behaviour and campaign history.
- Develop analytical dashboards, reports and management presentations.
- Identify business trends, portfolio opportunities and potential revenue growth areas.
- Monitor key performance indicators and provide insights to senior management.
- Present complex analytical findings in a clear and commercially meaningful manner.
- Work closely with marketing, product, cards business, risk and technology teams to understand business requirements.
- Translate business objectives into analytical use cases and data science solutions.
- Provide analytical recommendations to improve customer engagement, card spending and portfolio profitability.
- Collaborate with business stakeholders to implement data-driven marketing and portfolio strategies.
- Ensure analytical solutions are practical, explainable and aligned with business objectives.
- Strong understanding of the credit and debit card business, including card acquisition, issuance, activation, usage, spend growth, retention and attrition.
- Knowledge of card revenue drivers, including interchange income, interest income, annual fees, customer profitability and transaction economics.
- Understanding of customer lifecycle management, portfolio growth strategies, cross-selling, upselling and customer engagement.
- Knowledge of card marketing campaigns, customer targeting, offer optimization, promotional strategies and campaign ROI.
- Ability to identify business opportunities through customer behaviour, spending patterns, transaction trends and portfolio performance.
- Understanding of card portfolio KPIs, including active cards, spend per card, transaction volume, activation rates, utilization, attrition and customer lifetime value.
- Knowledge of banking products, customer segmentation, credit risk, portfolio profitability and risk-adjusted growth strategies.
- Ability to translate business requirements into analytical solutions and actionable recommendations that…
Position Requirements
10+ Years work experienceTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
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