More jobs:
Customer Service Agent; Qatari & children of Qatari mother
Job Description & How to Apply Below
Customer Service Agent (Qatari & children of Qatari mother)
Job Summary
To deliver day‑to‑day customer‑facing activities within branch for existing and new customers, in order to provide high quality of customer service to add value for the business.
Key Accountabilities
- Meet and build rapport with CBQ branch customers, to ensure customer satisfaction and open business opportunities for the bank.
- Advise customers on all aspects of CBQ products and services, in order to generate sales opportunity for the bank.
- Execute branch initiatives by promoting and educating customers to use alternative banking channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct, etc.) to drive profitability and optimize services.
Other Accountabilities
- Assist customer in completing required formalities as per customer’s need and CBQ requirements, preparing and forwarding them for further processing.
- Conduct follow‑up and monitoring for customer application with regard to established guidelines and service standards, to ensure requests are processed in a timely manner.
Education
- Bachelor’s Degree in a business‑related major
Seniority Level
:
Entry level
Employment Type
:
Full‑time
Job Function
:
Other
Industry
:
Banking
Referrals increase your chances of interviewing at Commercial Bank by 2x
Apply BELOW
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×