Customer Care Agent
Job in
Doha, Qatar
Listed on 2025-12-02
Listing for:
People Dynamics
Contract
position Listed on 2025-12-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
About the job Customer Care Agent - 12 months
- Attending customer telephone calls which lands on the designated numbers
- Coordinating with operations team for the required information to be shared with the customers.
- E mail support which involves
- Coordinating with operations team to ensure the required queried raised has been addressed and completed.
- Ensuring the customers are given right information as required by them.
- Ensure issues are escalated at the right time to the team manager if there any escalation raised by customers
- Minimum experience required is 2 to4 years within insurance preferably medical insurance
- Arab National
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