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Customer Service Rep Customer Success Mgr./ CSM

Strategic Guest Services Call Center Lead

Job in Doha, Qatar
Listing for: Kempinski Hotels
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 400000 - 600000 QAR Yearly QAR 400000.00 600000.00 YEAR
Job Description & How to Apply Below
A luxury hotel chain is seeking a Call Center Manager in Doha responsible for overseeing call center operations and ensuring exceptional service. This role involves managing staff, optimizing schedules, and directly addressing customer complaints to enhance service quality. The ideal candidate will excel in team leadership and possess strong communication skills, crucial for fostering an effective customer service environment.
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