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Senior Manager, Customer Operations

Job in Doha, Qatar
Listing for: TOD MENA
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 400000 - 600000 QAR Yearly QAR 400000.00 600000.00 YEAR
Job Description & How to Apply Below
Position: Senior Manager, Customer Operations & Experience
A leading digital service provider in Doha is seeking a Customer Operations Lead to oversee the end-to-end performance of customer functions. This role is pivotal in crafting a scalable operating model, improving customer experience across various channels, and ensuring adherence to performance standards. The ideal candidate will have over 7 years of progressive experience in customer operations, focusing on optimizing service delivery and leading teams effectively.

This position offers the opportunity to drive significant improvements in customer satisfaction and retention.
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Position Requirements
10+ Years work experience
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