Customer Care Agent
Job in
Doha, Baladīyat ad Dawḩah, Qatar
Listed on 2026-04-05
Listing for:
ELEVUS ‑ PEOPLE & BUSINESS RESULTS, LDA
Contract
position Listed on 2026-04-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Responsibilities
- Attending customer telephone calls which lands on the designated numbers
- Coordinating with operations team for the required information to be shared with the customers.
- E mail support which involves
- Coordinating with operations team to ensure the required queried raised has been addressed and completed.
- Ensuring the customers are given right information as required by them.
- Ensure issues are escalated at the right time to the team manager if there any escalation raised by customers
- Minimum experience required is 2 – 4 years within insurance preferably medical insurance
- Arab National
- Bilingual with good communication skills both in English and Arabic
- Diploma / Graduates
- Below 32 years old
- Must be locally available in Qatar with a valid QID
- Must be available to join immediately or on a short notice
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