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Reservations Specialist – VIP Service & Revenue
Job Description & How to Apply Below
Reservations Agent
Final date to receive applications: 30 June 2026
Department: Revenue & Reservations
Employment Type: Permanent - Full Time
Location: Qatar - Doha
DescriptionThe incumbent of this position is responsible to materialize the maximum number of requests and reservations.
Key Responsibilities- Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.
- Ensure clients’ satisfaction and adherence to Kempinski service standards.
- Follow internal credit policy.
- Follow up on lost business and bring information about them to the knowledge of the department superiors.
- Spot-check reservations made the previous day and check all VIP arrivals.
- Test calls LQA / IFH results > 85%.
- Follow the internal up-sell programme for Reservations department.
- Perform any other duties as assigned to them by management.
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