Receptionist, Customer Service​/HelpDesk

SDA Consulting & Services is seeking a professional and customer-oriented Receptionist and Customer Service Officer to join our team. The successful candidate will manage front desk operations, welcome visitors, answer calls, respond to inquiries, and provide high-quality customer support through various communication channels.

The ideal candidate will possess strong communication and organizational skills, a professional attitude, basic computer proficiency, and the ability to interact effectively with clients and colleagues.

• Previous experience as a receptionist, customer service officer, front desk executive, or office coordinator will be preferred.
• Strong verbal and written communication skills.
• Professional appearance and positive attitude.
• Good customer handling and interpersonal skills.
• Ability to manage phone calls, messages, and walk-in clients professionally.
• Basic knowledge of MS Office, email, Whats App Business, and data entry.
• Ability to work under pressure and manage multiple tasks.
• Good organizational and follow-up skills.
• Sales or visa consultancy experience will be an added advantage.