About the job [Oli Oli® Doha ] Play Facilitator
Executive Summary
Oli Oli® opened a second location in Doha, Qatar, and is inviting all people interested to join an amazing group of people and help their mission to deliver exciting, joyful, differentiated, world‑class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.
Oli Oli® (means joy in the Hawaiian language) is a multiple award‑winning contemporary children's museum that opened to rave reviews in 2017. Founded by a group of parents who are passionate about open‑ended non‑judgmental play, Oli Oli® entails 6 interactive galleries comprising over 45 hands‑on exhibits.
The awesome team at Oli Oli® comes from over 16 countries including France, Taiwan, Kenya, Germany, India, Sri Lanka, Philippines, South Africa, Tunisia, Mexico, Ghana, Algeria, Morocco, Kazakhstan, Pakistan, and Bangladesh. Find out more information about Oli Oli® @ http://(Use the "Apply for this Job" box below). or
The Imaginators are responsible for fulfilling Oli Oli®s vision of creating awesome experiences and memories for children. Working within exhibit zones, Imaginators act as Oli Oli®s brand ambassadors, with the primary objective of engaging with all guests in an empathetic, thoughtful and joyful manner.
FOUNDERS BACKGROUNDWe are young parents who have been blessed to follow our dream. Our dream is for children to be happier, more creative, more imaginative, more informed, inspired, aware, balanced and amazing. We aim to see joy on the faces of children.
KEY DUTIES & RESPONSIBILITIES Guest Experience and Service- Be an ambassador for the Oli Oli® brand; ensure that every guests experience at Oli Oli® meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive and memorable interactions with a friendly and sincere approach
- Treat every guest with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibits areas and programs
- Provide excellent guest service and facilitate guests experience and journey through a proactive and thoughtful interaction
- Contribute to a positive, team‑based, and guest‑first centric culture
- Manage groups of children from schools, birthday parties, or camp activities
- Attend to guest queries/complaints. Amicably resolve matters with dissatisfied guests
- Manage any situation with overcrowding in relation to the maximum capacity of the area or around a particular exhibit
- Comfortably facilitate and manage exhibits spaces and components
- Collect and communicate guests feedback and suggestions
- Follow and perform the daily opening/closing protocols and procedures including (without limitation) routine cleaning, restocking, and preparation of program materials
- Have an honest and comprehensive understanding of Oli Oli®s philosophy and developmental, pedagogical, and other learning objectives
- Develop a deep understanding of the learning opportunities for each exhibit/gallery
- Understand and stay current with the exhibit and program initiatives
- Participate in training programs designed to enhance interaction with guests in the Oli Oli® manner
- Work as a team to ensure that the entire building (and each and every gallery/corner) within the premises is highly presentable (clean, tidy, supplies in proper place, well organized, properly maintained, etc)
- Manage the use, quality, and organization of consumables
- Provide a safe environment for all guests, specifically for the children
- Communicate any safety/ performance issues regarding exhibits components
- Adhere to all policies and procedures of Oli Oli®
- Assist guests in case of an incident or an emergency situation
- Take ownership of the safety of the facility and report and follow up on any repairs, or changes needed
- Attend training and be prepared to perform emergency procedures (i.e. fire evacuation, accident reporting, etc)
- Working with other colleagues, proactively contribute to the success of any special events and programs
- Work effectively with temporary staff (many of whom are expected to be students who are not likely to have extensive work…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).