Customer Service Officer National Bank; QNB National Bank

Customer Service Officer

Qatar National Bank (QNB) in Doha, DAW, QA. This full‑time, onsite position offers great opportunities for career growth.

• Welcome customers and provide professional assistance with their banking needs.
• Respond to customer inquiries and resolve issues accurately and efficiently.
• Process account openings, transactions and service requests in accordance with bank policies.
• Promote banking products and services that match customer needs.
• Maintain accurate customer records and documentation.
• Ensure all transactions comply with banking regulations and internal procedures.
• Work closely with colleagues to deliver a smooth and positive customer experience.
• Stay informed about bank products, services and industry updates.

• Bachelor degree in Business, Finance, Banking or a related field.
• Previous experience in customer service banking or financial services is an advantage.
• Excellent communication and interpersonal skills.
• Strong problem‑solving and organizational abilities.
• Ability to work efficiently in a fast‑paced environment.
• Good knowledge of Microsoft Office applications.
• Commitment to delivering outstanding customer service with professionalism and integrity.

• Build your career with one of the most respected financial institutions in the region.
• Enjoy opportunities for professional growth, training and career development.
• Pay:
  From QAR5,500.00 per month.
• Work Location:
  
  In person.