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Visa Processing & Customer Service Officer
Job Description & How to Apply Below
WE ARE HIRING – VISA PROCESSING & CUSTOMER SERVICE OFFICER
A travel services company is looking for a
** Visa Processing & Customer Service Officer
** to join our team.
- Welcome and assist customers in a professional and friendly manner.
- Handle customer inquiries and provide accurate information.
- Prepare and complete visa and travel applications.
- Collect, review, and organize required documents.
- Follow up with customers regarding missing documents and requirements.
- Monitor application status and provide customers with regular updates.
- Maintain accurate customer records and application files.
- Coordinate with the team to ensure applications are processed efficiently.
- Follow up with customers from application submission until completion.
- Previous experience in
** visa processing, travel agencies, customer service, or reception
** is preferred. - Good communication and interpersonal skills.
- Good command of
** English**. - Strong computer and documentation skills.
- Organized, detail-oriented, and able to manage multiple applications.
- Professional appearance and customer-focused attitude.
- Ability to work under pressure and meet deadline
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