Exams & Assessments Lead

Core Duties

• Lead and manage the Examinations and Assessment team in accordance with the organisation’s policies and procedures applicable to people and talent management, and personal health, safety and wellbeing.
• Own and maintain the Technical Institute Assessment Strategy across all elements of Technical Institute training.
• Provide Chief Instructors with a forward assessment calendar, including scheduled assessments, re‑sit opportunities, and complaints and appeals procedures, in advance of each phase of training.
• Forecast and plan resource requirements to support the delivery of the assessment calendar and assessment strategy.
• Identify assessment‑related training needs and implement appropriate training and standardisation activities for staff involved in invigilation, marking, checking, or assessment delivery.
• Capture and maintain sufficient assessment data to enable analysis of factors affecting student performance, including environment, materials, instructors, and assessments.
• Ensure all examinations and assessment policies, processes, and procedures are regularly reviewed, controlled, and available for centre approval and accreditation activities.
• Ensure examinations and assessments are applied consistently and uniformly across the Technical Institute against a clearly defined and commonly understood assessment framework.
• Plan and oversee the delivery of examinations, including reasonable adjustments and arrangements for students where deemed appropriate/necessary.
• Produce and provide pass lists and student class lists to the Contract & Assurance Manager following placement testing and aptitude testing conducted as part of student selection and enrolment activities.
• Support the Qatar Armed Forces and the Technical Institute Management Team in responding to student enquiries, providing accurate information and advice, and following up on assessment‑related issues or concerns.
• Be responsible for the preparation of examinations and assessments, including room set up, attendance register, provision of seating plans and stationery as well as ensuring there is sufficient invigilation support arranged.

Knowledge considered essential includes:

• Degree-level qualification in Education (or closely related field).
• Demonstrable knowledge of examination and assessment principles, including formative and summative assessment at secondary or tertiary level.
• Understanding of the functions of assessment (diagnostic, formative, summative, certification) and working knowledge of qualitative and quantitative research methods as they relate to assessment and evaluation.
• Working knowledge of curriculum delivery and evaluation in an educational setting.

• Strong organisational, planning and problem‑solving skills, with a proven ability to work to tight deadlines and manage multiple priorities.
• Ability to initiate, develop and maintain effective procedures, policies and documentation for exams and assessments.
• Ability to contribute to the planning and delivery of educational programmes and to present confidently at senior‑level meetings.
• Highly developed English verbal and written communication skills, including clear report writing, drafting formal correspondence, and handling confidential or sensitive issues appropriately.
• Demonstrated interpersonal and stakeholder management skills, with the ability to liaise and communicate effectively with academic staff, military staff, students and external partners.
• High level of computer literacy, including experience with Training Management Systems, Microsoft Office, databases and statistical/analytical applications.

• Experience working in a management or leadership position within an educational context (e.g. exams office, programme management, academic coordination).
• Demonstrable experience in managing examinations and assessments, including scheduling, invigilation, integrity/security, marking, moderation and results processing.
• Experience of training, assessment or programme delivery with international students, preferably within the Middle East or similar intercultural environment.