Kid's Club Supervisor

Position Summary

Personally contribute to the youth program’s team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment. Build rapport with and take a genuine interest in all children and parents utilizing the club’s child activity services. Supervise on‑floor operations and staff during shift. Act as a roving attendant at various kid activity stations when needed.

Offer a full, varied, innovative, and targeted calendar of activities and events for boys and girls who visit. Maintain the facility and equipment/supplies to company standards for cleanliness and safety. Assist the Manager with special projects, events, specialty classes and party planning for the youth program. Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs.

Promote the club’s youth programs and activities. Assist parents in program registration and discuss any behavioral issues of child. Help keep facilities and equipment clean, neat and well maintained. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information;

protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Comply with quality assurance expectations and standards.

Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

• Education:
  
  High school diploma or G.E.D. equivalent.
• Related
  
  Work Experience:
  
  At least 1 year related work experience.
• Supervisory
  
  Experience:
  
  No supervisory experience.

• License or Certification: CPR Certification
• First Aid Certification
• Recreation Equipment
• Any certification or training required by local and state agencies.