Technical Support Engineer
Listed on 2026-02-21
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Engineering
Technical Support, Mechanical Engineer, Systems Engineer
Location:
Qatar Ad Dawhah Doha Company Siemens Energy Organization Transformation of Industry Business Unit Compression Full / Part time Full-time Experience Level Experienced Professional
In a typical day as a Technical Support Engineer at Siemens Energy, you would provide technical assistance to customers facing operational issues and breakdowns, ensuring they receive timely support. You would collaborate with Field Service Representatives (FSRs) during outage execution, assist the project management team with outage preparation and follow-up, and support the sales and tendering team by providing technical insights for quotes and customer meetings.
Your extensive field service experience with industrial compressors would be crucial in reviewing field service reports and supporting new units and service business with technical dispositions.
- Support customers with technical assistance for breakdowns / solving, ongoing operational issues and any other technical information and advice.
- Support FSR’s prior, during & after outage execution for any technical assistance or information.
- Support the project management team for outage preparation, execution & follow-up.
- Technical review and approval of field service reports.
- Participate/lead RCA activities.
- Support New Units & Service Business for Technical dispositions.
- In some cases, support the sales & tendering team to enable them to prepare field service quotes, spare parts & tooling clarifications and support the sales manager for any technical face-to-face customer meetings.
- Typically, minimum of 10 years of successful field service / commissioning experience related to industrial compressors of all designs (centrifugal, axial, reciprocating) in the Oil and Gas industry.
- Commendable Knowledge for Operational & Design aspects for Siemens & DR Compressors.
- Hands on Field Service Experience for STC-SV, STC-SH, STC-GV, HSE, HHE, BDC.
- Familiar with SE & DR Compressor Components Repair Process.
- Experience in commissioning and working in the Field Service environment is essential to this role.
- Familiar with RCA Tools.
- An Engineering degree or equivalent experience is required, preferably in Mechanical Engineering.
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