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Cable-Management & Documentation Engineer
Job Description & How to Apply Below
Cable-Management & Documentation Engineer
- Provide advanced diagnostics at system,application and infrastructure level for the system.
- Carry out root-cause analysis for major and recurring incidents and own the permanent fix.
- Open and manage OEM back-to-back support casesunder the same ticket and SLA clock.
- Own configuration, firmware and softwaremaintenance and coordinate manufacturer releases and upgrades.
- Own the preventive-maintenance procedures andpredictive monitoring for the system.
- Maintain the design documents, SOPs and knowledge base; mentor and sign off Level-2 competence.
- Provide technical assessment to the Change Advisory Board for changes to the system.
- Operate im Vision; maintain connectivity records and as-built drawings; keep documentation and the CMDB current for moves, addsand changes.
- Comm Scope im Vision training;
AutoCAD /documentation skills; structured-cabling knowledge. - Experience. 4or more years hands-on with the specific system in a comparable environment.
- Diagnostic and root-cause skill.
- Documentation and mentoring.
- Advanced-incident resolution within SLA.
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