Energy Bus Service Lead

The New Energy Bus Service Lead plays a key role in supporting Mowasalat’s vision of delivering agile, safe, and sustainable transport solutions by coordinating and supervising fleet-wide engineering, maintenance, and technical support activities for New Energy Buses. The role is responsible for ensuring vehicle safety, reliability, availability, and compliance with established operational and engineering standards. The position provides specialized technical guidance on New Energy Bus systems and components, reviews fleet performance and engineering data, identifies technical issues, and recommends corrective and preventive actions.

It also supports engineering improvements, technology applications, optimized maintenance practices, OEM coordination, team development, project delivery, and performance monitoring to enhance fleet reliability, maintainability, and operational efficiency.

• Coordinate and provide technical guidance for fleet-wide New Energy Bus engineering and maintenance activities to ensure vehicle safety, reliability, availability, and compliance with approved operational standards.
• Review fleet performance audit reports, maintenance records, and technical data to identify recurring failures, performance gaps, and opportunities for improvement, recommending appropriate engineering and maintenance standards.
• Monitor the technical condition and maintenance performance of New Energy Bus systems, including air-conditioning, braking, drivetrain, electrical and electronic systems, steering and suspension systems, and other critical vehicle components.
• Analyze complex technical and operational issues affecting New Energy Bus performance and provide appropriate technical recommendations and solutions in coordination with relevant stakeholders.
• Monitor preventive and corrective maintenance activities and ensure identified technical issues are followed up and resolved within required time frames.

• Supervise and coordinate the activities of the New Energy Electrical Engineering team, ensuring effective work allocation, technical support, performance monitoring, and alignment with business and operational requirements.
• Review and analyze technical data, engineering reports, and performance information submitted by the Electrical Engineering team to ensure accuracy, completeness, and appropriate technical follow-up.
• Monitor OEM performance against agreed technical requirements, identify areas of non-compliance, and coordinate appropriate follow-up actions to ensure timely resolution of technical deficiencies.
• Coordinate with OEMs, manufacturers, vendors, and technical service providers to address engineering issues, review technical recommendations, and ensure effective delivery of required technical services.
• Maintain effective working relationships with internal departments and external stakeholders to facilitate technical coordination, information sharing, and resolution of New Energy Bus engineering issues.

• Identify and recommend engineering improvement initiatives, technology applications, and maintenance solutions to enhance New Energy Bus reliability, maintainability, and operational efficiency.
• Coordinate engineering studies and technical assessments in collaboration with relevant specialists and external service providers to address fleet performance issues and improve engineering practices.
• Apply relevant data analysis and statistical techniques to monitor asset condition, identify failure trends, and support the optimization of maintenance strategies.

• Provide day-to-day supervision, technical guidance, and support to engineers and technical staff, ensuring effective coordination and completion of assigned activities.
• Monitor employee performance, identify competency and development requirements, and support appropriate training and knowledge-sharing initiatives.
• Ensure effective utilization and allocation of available manpower and technical resources in line with operational priorities and business requirements.

• Participate in the preparation and monitoring of budgets relating to New Energy Bus engineering, maintenance, and technical activities, ensuring appropriate utilization of approved resources.
• Coordinate engineering and technology application projects, applying project…