Receptionist Street Salon

You must be permitted to work in this country.

Minimum experience required: under 1 year.

Salary:
Negotiable based on skills and experience.

Location:

Doha, QA.

Start date:

Immediately.

• Answers phone calls promptly and responds to clients’ requirements.
• Schedules all appointments for clients and technicians using the scheduling system.
• Welcomes clients and ensures service is done on time and as per the expectations.
• Builds relationships with clients and VIP clients.
• Keeps track of clients’ preferences and complaints.
• Gives accurate information to clients and potential clients.
• Build strong knowledge and awareness of the provided services in the salon.
• Resolves clients’ complaints and seeks customer satisfaction.

• Use POS to accurately input the daily sales and expenses.
• Maintain the invoices and log them into the system regularly.
• Run an end-of-day check on the cash and card sales prior to closing the salon.
• Meets with salon owners on a weekly basis to discuss salon operations and performance.
• Takes notes of the requests and items from the owners and ensures completion on a timely basis.

• Checks the facilities cleanliness, organization, hygiene standards are always met.
• Ensures products, samples, and items are organized and displayed nicely always.
• Checks salon needs for maintenance work, electricity, cleanliness, and reports to supervisor.
• Ensures updated health certificates and government documents are visible and maintained.

• Tracks stock levels of all tools and products and manage stock loss.
• Meets with salon supervisor to discuss salon stocks and requirements.

• Maintains an updated record of staff contracts, IDs copies, passport copies, and health certificates.
• Ensures staff are ready on time to provide service to clients.
• Observes start and end times of the service to ensure smooth flow of the schedule.

• Promotes new products and services to clients to boost sales and customers experience.
• Provides insights to management to attract new customers and grow sales.
• Ensures clients retention and loyalty.

• Excellent English Language [Spoken and Written].
• Worked in a similar role for minimum of 1 year.
• Qatari valid  in-country hire only.
• Knowledgeable and interested in cosmetics and beauty.
• Preferably:
  Transferable and NOC from current sponsor.
• Full time: six days of work/week.
• High school diploma or relevant work experience.
• Ability to maintain a positive attitude.
• Excellent communication skills.