Senior Manager

full-time

A week ago

Role The position requires a strategic yet hands‑on leader who can embed a strong risk culture, ensure regulatory alignment with QCB and deliver real‑time risk oversight for payment operations including acquiring, processing, and wallet services.

• Enterprise Risk Framework & Governance:
  Develop and implement an Enterprise Risk Management (ERM) framework aligned to regulatory requirements
• Define and maintain the Risk Appetite Statement (RAS) and ensure its translation into operational and business-level limits
• Establish and enforce risk policies, procedures, RCSA, ICAAP, and stress testing frameworks
• Support the Board Risk Management Committee (BRMC) with regular updates, dashboards, and emerging risk analysis
• Ensure the independence and authority of the Risk function as required by regulators
• Regulatory & Compliance
  
  Risk Management:
  
  Interpret, implement, and monitor adherence to all relevant regulatory rulebooks (QCB, Payment Services Framework, RBI PPI/PA/PG Guidelines)
• Lead regulatory risk assessments for new market entries, products, and partnerships
• Oversee AML/CFT risk control processes in partnership with Compliance and MLRO
• Act as a regulatory liaison for supervisory reviews, audits, inspections, and thematic reviews
• Support board‑level compliance and risk committees with documentation, insights, and action tracking
• Operational & Fraud
  
  Risk Management:
  
  Oversee merchant onboarding and due diligence, ensuring KYC/KYB, sanctions screening, and risk classification
• Build and manage fraud prevention and monitoring frameworks, leveraging analytics, real‑time alerting tools, and transaction risk scoring
• Ensure effective controls for chargebacks, transaction anomalies, settlement risks, and merchant exposure monitoring
• Lead the Operational Risk Control Self‑Assessment (RCSA) and incident management programs across geographies
• Collaborate with the CISO and IT teams on fraud technology integrations and incident containment measures
• Financial, Credit & Liquidity Risk:
  Develop and maintain a credit risk framework for merchant exposure, settlement risk, and partner counter party limits
• Monitor liquidity, safeguarding, and customer fund segregation controls as per regulatory requirements
• Review merchant portfolios for financial stability and default risk
• Support treasury and finance in stress testing for capital adequacy and liquidity management
• Reporting, Analytics & Risk Intelligence:
  Prepare periodic risk dashboards, KRIs, and MIS reports for CEO, BRMC, and regulators
• Conduct risk reviews and scenario analysis for new products, partnerships, or geographies
• Report and elevate breaches of risk appetite and monitor remediation plans
• Champion data‑driven decision‑making by embedding analytics into fraud and operational risk functions
• Risk Culture & Leadership:
  Promote a risk‑aware culture across all levels of the organization through training and engagement
• Mentor and lead regional risk teams across UAE, India, and future markets to ensure standardized practices
• Serve as a trusted advisor to senior management on strategic and emerging risks (e.g., open banking, AI, cross‑border wallets, ESG)

• Academic:
  Postgraduate degree in Finance, Risk Management, Economics, or Business Administration
• Executive education from reputed institutions (e.g., IIM, INSEAD, Harvard) preferred
• Professional Certifications (Preferred Mix):
  
  Risk Management:
  
  FRM / PRM / CRMP / IRM Diploma;
  Compliance & Financial Crime: CAMS / CFE / ICA Diploma;
  Operational Risk: ORM / RIMS / Basel Framework certification (Cybersecurity certifications such as CISM/CISA/CISSP are desirable but not mandatory for this role)
• Experience:
  
  12–15 years of progressive experience in risk management, with at least 5 years in a leadership capacity in payments, banking, or fintech
• Proven experience in:
  Managing payment fraud and acquiring risk operations;
  Engaging with regulators;
  Designing and operationalizing enterprise‑wide risk frameworks;
  Leading merchant onboarding, AML/CFT, and operational risk functions
• Core Competencies:
  
  Deep understanding of digital payments, merchant acquiring, and wallet ecosystems;
  Strong analytical mindset and ability to convert data into risk intelligence;
  High proficiency in regulatory interpretation and policy governance;
  Effective communicator capable of influencing board and C‑level decisions;
  Demonstrated leadership and mentoring skills across multi‑geographic teams