Head of International Mid Market

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• End-to-end responsibility for managing the International Mid Market business unit within the Banking business of Corporate & Institutional Banking (CIB) Qatar, including strategy, P&L and balance sheet, funding, liquidity, risk and performance delivery for customers and people within strategic parameters set by CEO & Head of Banking and within Group risk appetite
• Formulate and drive business strategies to acquire quality clients, broaden existing relationships and retain clients to ensure healthy growth support the Group’s ambition to grow the CIB Banking business
• Represent International Mid Market and contribute to the overall strategic direction of CIB Banking through membership of various CIB Banking committees
• Work closely with Global Product and Banking leaders to ensure a well-coordinated approach to target clients and a clear understanding of the business opportunities and returns
• Deliver best-in-class client experience to our International Mid Market clients ensuring their needs are fully understood and met through a variety of strategic and complex solutions
• Ensure high quality lending across the portfolio, safeguard the Bank from potential loss, maintain group credit standards, uphold portfolio quality, maintain high level of compliance and minimize operational, credit and internet banking risks
• Achieve key performance indicators, including profit before tax, revenues, expenses, asset balances, liability balances, and return on equity (ROE)
• Effectively manage direct and allocated indirect expenses based on the agreed budget
• Ultimately responsible for the risk profile of the International Mid Market business and responsible for first line risk management, specifically Credit, Reputational, Compliance and Financial Crime
• Monitor key metrics to ensure employee productivity is meeting and/or exceeding market norms in respect to broadening client relationship
• Promote consistency of approach in the performance management, reward and development of the Banking teams
• Establish and maintain networks for collaboration with other HSBC businesses, supporting creation of solutions to customer needs that span national and product boundaries and regulator environments
• Connect businesses across various priority, scale and international markets playing a leading role in implementing our CIB Banking strategy
• Oversee / liaise with business and support functions including HR, Legal, Compliance, Operations, Finance, Risk, etc. to ensure that all frontline activities are supported in an efficient and operational risk-appropriate manner

• Bring a proven track record managing and developing a high-performing team
• Show strong knowledge of banking products and services with evidence of sales success
• Evidence ownership of a business segment or area Profit & Loss (P&L) outcomes
• Apply strong organizational analytical negotiation communication teamwork and influencing skills in client coverage
• Bring credit training or equivalent demonstrable experience
• Demonstrate good experience of risk management
• Show established experience in customer-facing roles
• Demonstrate knowledge of regulations impacting the business including lending and credit approval processes
• Evidence experience delivering strategic change and positive outcome through people leadership
• Proficiency in Arabic for conducting business is preferred

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Issued by The Hongkong and Shanghai Banking Corporation Limited.