Card Business Analyst

We are looking for an experienced Card Business Analyst with strong expertise in banking and card payment operations. The candidate will be responsible for gathering business requirements, analyzing card lifecycle processes, and coordinating with technical teams to deliver and enhance card management and payment solutions.

• Gather, analyze, and document business requirements, functional specifications, BRDs, FRDs, and user stories.
• Work on end-to-end card lifecycle processes, including card issuance, authorization, clearing, settlement, and chargebacks.
• Analyze and support card issuing, merchant acquiring, and payment processing operations.
• Work with card management systems such as VisionPLUS, WAY4, TSYS PRIME, FIS, Fiserv, PowerCARD, or Base
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• Support system integrations, platform upgrades, card migrations, and payment system enhancements.
• Ensure compliance with Visa, Mastercard, and other payment network standards.
• Work with payment messaging standards such as ISO 8583 and ISO 20022.
• Coordinate SIT, UAT, defect tracking, and implementation activities.
• Perform gap analysis, impact assessments, process mapping, and risk assessments.
• Collaborate with business teams, developers, IT teams, vendors, and payment network providers.

• Bachelor’s degree in business administration, Finance, Computer Science, Information Systems, or a related field.
• 3–7+ years of experience as a Business Analyst within banking or financial services.
• Strong knowledge of credit card operations, card issuing, merchant acquiring, and payment processing.
• Hands-on experience with card management platforms such as VisionPLUS, WAY4, TSYS PRIME, FIS, Fiserv, or PowerCARD.
• Good understanding of Visa, Mastercard, and other payment network rules and standards.
• Knowledge of ISO 8583 and ISO 20022 messaging standards.
• Experience in BRD, FRD, requirements gathering, process mapping, and functional documentation.
• Experience in SIT, UAT, system integration, and banking application enhancements.
• Working knowledge of SQL, Advanced Excel, Jira, Confluence, and MS Visio.
• Understanding of PCI-DSS, payment security, fraud prevention, and banking regulations.
• Strong analytical, communication, stakeholder management, and problem-solving skills.
• Arabic language proficiency is preferred;
  English communication is mandatory.