Spa Therapist | Lounge

Responsibilities

• Perform spa treatments as scheduled to a high standard of safety and effectiveness, respecting the level and description supplied.
• Ensure safe, effective and enjoyable treatments for all guests at the spa.
• Use appropriate spa music style and vocals in accordance with the treatment descriptions previously decided upon.
• Know all the services offered by the spa and contribute to guest retention and growth by promoting all spa services and interacting with guests in an intelligent, tactful and friendly manner.
• Recognize opportunities and refer or recommend home care or other services provided by the spa to guests.
• Record and complete all procedural documentation in a timely manner.
• Ensure treatment rooms are tidy and that items such as towels, candles and oils are available.
• Keep storage areas tidy and organized; replace spa equipment, items and products according to guidelines.
• Immediately report any faulty equipment to the responsible person.
• Perform duties professionally to the full satisfaction of guests, adhering to start and finish times.
• Observe high standards of personal hygiene and maintain a professional image.
• Operate in a safe and environmentally friendly way to protect guests and employees, and to conserve the environment.
• Comply with the environmental, health and safety policies and procedures of the spa.

About the Role: High school qualification with minimum 1 year of job-related experience or a bachelor’s degree or equivalent with no prior job-related work experience.

CIBTAC and CIDESCO beauty therapy qualifications or equivalent internationally recognized beauty therapist diploma.

Command of English language, both written and spoken.

Preferred

• Previous experience in the same position within a 5-star resort/hotel or day spa.
• Experienced and skilled in the following areas: body anatomy and physiology, human biology, chemistry, hygiene, facial treatments, basic and advanced massage techniques, manicure and pedicure, body treatments, waxing service, galvanic body and face treatments.
• Working knowledge and experience with top spa brands.
• Able to apply concepts of massages, facials, body wraps, body scrubs, manicure, pedicure and waxing.