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Job Description & How to Apply Below
- This role will be responsible for performing nail treatments and services to the highest standards, building a loyal client base, achieving both service and retail targets and supporting the salon management and team in the day-to-day running of the business.
- To consistently deliver the highest level of nail services to clients.
- Ensure all services are completed to excellent technical standards.
- Provide clients with thorough consultation to understand their needs and expectations.
- To follow all protocols set down in the standard operating procedures to ensure all treatment is carried out in line with UR brand standards.
- To ensure each client receives the maximum benefit from their treatment, whilst adhering to treatment timings.
- Proactively up-sell additional services by demonstrating a high level of knowledge of all salon services and products, including promotions and special events.
- Maintain cleanliness of own work areas and equipment and of the salon and surrounding areas.
- To ensure stations are set up in line with UR guidelines including ensuring adequate stock levels for the day’s business.
- Ensure personal standards and grooming are in line with UR brand standards.
- Demonstrate high standards of punctuality and good timekeeping.
- To attend company and team meetings and departmental / product training as reasonably required.
- To undertake any necessary work or engagement in the betterment of the business during downtime such as; cloakroom assistance, reception, laundry or providing advice to clients on the shop floor.
- Nail Technicians’ works to ensure their guests are satisfied, so that they will become repeat customers.
- Build a relationship with customers and guide them towards other services or products they offer.
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