Charge Nurse

The Charge Nurse collaborates with administration medical personnel ancillary staff and clinic teams to uphold and advance the projects mission and vision while fostering an inclusive environment that values cultural sensitivity and awareness. As a vital member of the leadership team they will oversee daily responsibilities related to patient care and administrative functions. The Charge Nurse will provide exemplary professional nursing leadership and execute essential nursing duties in a manner that respects and honors the diverse backgrounds of patients and staff alike.

• Assists with the development implementation and application of policies and procedures related to the delivery of safe and efficient nursing care.
• Helps monitor audit and evaluate quality of nursing service providing direct oversight of staff conduct chart reviews and execute quality audits. The subcontractor shall maintain a system for evaluating quality of care metrics identifying and implementing areas for improvement and ensuring staff competency.
• Assist the preparation of daily weekly and monthly reports while running a feedback loop to ensure quality processes.
• Directs the activities of nursing personnel consistent with those in the performance work statement.
• Assist with patient administration including but not limited to medical recordkeeping; patient appointment scheduling medical escort coordination of interpreter and transportation; and ensuring the smooth flow of patients through the ESHC and any designated specialty care areas.
• Maintains open line of communication with the EMS Department.
• Serve as a resource and mentor for nursing staff providing guidance and support in clinical practice and decision-making.
• Assist in coordinating mass casualty training
• Participate in mass-casualty drills twice a year and remain available for on-call coverage.
• Complete required organizational compliance education including assigned requirements that are client-specified for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

• Ensure effective patient administration encompassing scheduling walk-in services patient registration and tracking of all appointments at the designated location as well as external appointments and hospitalizations.
• Identifies staffing needs and continuously monitors staffing levels and adjusts as appropriate to meet various clinical care and operational objectives.
• Ensures effective utilization of staff and departmental resources.
• Monitors overtime requirements in accordance with minimum and optimal staffing levels and applicable surge requirements.
• Assists with orientation programs and refresher courses to train and update skills of the nursing service personnel.
• Coordinate/arrangement of transportation services for patients as needed.
• Assist with coordination of medical escorts for patient consultations and appointments (note that interpreters are provided under a separate contract).
• Assists with management of clinical areas within the isolation facility and medical overflow area for medically fragile individuals/families.

• Creates an environment that fosters a positive working culture and innovative patient care.
• Provides clinical leadership and expertise; serves as technical support and as a resource.
• Ensures staff perform duties professionally to meet clinical standards and mission requirements
• Actively attends and participates in department head and other essential committees of the medical department.
• Assess and communicates departmental need for equipment and supplies.
• Participates and promotes continuous quality improvement and management programs implementing and communicating corrective action plans and interventions.

This list is non-exhaustive and the role holder may be required to undertake additional duties that are not specifically listed above.

• Requires current RN licensure and minimum of 3 years experience as a clinical nurse.
• Graduate of an approved accredited school of professional nursing or home country equivalent.
• Proficient oral and written communication…