Pharmacy Informatics & e- Prescription SME

Job Description

Position Title:

Pharmacy Informatics & e-Prescription SME

Location:

Qatar

Full-Time / Contract

Healthcare IT / Pharmacy Services

The Pharmacy Informatics & e-Prescription Subject Matter Expert (SME) will lead and support the implementation, optimization, integration, and maintenance of pharmacy informatics systems and electronic prescription (e-Prescription) solutions across healthcare facilities. The role will act as the key liaison between pharmacy operations, clinical teams, and IT departments to ensure safe, efficient, and compliant medication management workflows.

• Lead the implementation and enhancement of pharmacy information systems and e-Prescription platforms.
• Analyze pharmacy workflows and recommend system improvements to optimize efficiency and patient safety.
• Configure, test, validate, and support pharmacy-related applications and interfaces.
• Ensure proper integration between HIS/EMR, CPOE, e-Prescription, and pharmacy dispensing systems.
• Monitor system performance and resolve application-related issues in coordination with vendors and IT teams.
• Support formulary management, medication databases, drug dictionaries, and clinical decision support tools.

• Provide SME guidance on e-Prescription processes, medication ordering, verification, dispensing, and administration workflows.
• Ensure compliance with healthcare regulations, medication safety standards, and data privacy requirements.
• Participate in medication safety initiatives and quality improvement projects.
• Assist clinicians and pharmacists with workflow optimization and system utilization.

• Conduct user training sessions for pharmacists, physicians, and healthcare staff.
• Develop user manuals, SOPs, workflow documents, and training materials.
• Provide end-user support and troubleshoot pharmacy application issues.
• Coordinate UAT (User Acceptance Testing) and system go-live activities.

• Collaborate with healthcare management, clinical teams, IT departments, and vendors for successful project execution.
• Participate in digital transformation and healthcare IT initiatives related to pharmacy services.
• Prepare reports, project updates, and system performance documentation.
• Support rollout activities across multiple healthcare facilities when required.

• Bachelor’s Degree in Pharmacy, Pharmacy Informatics, Health Informatics, Information Technology, or related field.
• Master’s Degree or relevant certification in Healthcare Informatics is preferred.
• Licensed Pharmacist is an advantage.

• Minimum 5–8 years of experience in pharmacy informatics, hospital pharmacy systems, or healthcare IT.
• Hands‑on experience with e-Prescription systems, EMR/HIS integration, and pharmacy management applications.
• Experience in healthcare digital transformation projects and system rollouts.
• GCC/Qatar healthcare experience is preferred.

• Strong knowledge of pharmacy workflows and medication management processes.
• Experience with HIS/EMR systems such as Cerner, Epic, Inter Systems Trak Care, or similar platforms.
• Understanding of HL7 interfaces, system integration, and clinical data standards.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple projects and work under pressure.

• Certified Professional in Healthcare Information & Management Systems (CPHIMS)
• Pharmacy Informatics Certification
• PMP or other project management certification is an advantage